News, updates and insights from the ShopWithMore team
Ask someone about the best customer service experience they’ve ever had, and it’s rarely a global marketplace. It’s usually a small business — someone who…
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The convenience of one-click purchasing was built to remove friction. Nobody designed it to make you think about where the item actually ends up. Speed…
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“Free shipping” is one of the most persuasive phrases in ecommerce. It’s also one of the most misleading. Shipping is never actually free Someone always…
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Open any major retailer’s “AI shopping assistant” right now and try something simple: describe what you actually want, in your own words, the way you’d…
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I’ve never done an MBA. But I’ve spent the last year learning more about ecommerce from the seat of a delivery car than I think…
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Ask someone how they feel about online shopping and listen carefully to the answer. Most people will describe an experience they’ve learned to navigate defensively.…
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You’ve felt it without knowing what it was called. The checkout timer counting down while you’re still deciding. The pre-ticked box for the insurance you…
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Every major technology shift produces the same pattern. The companies that win aren’t the ones that adapt to the new technology. They’re the ones that…
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You already know which row to skip. You open a marketplace, type what you’re looking for, and the first four results are marked “Sponsored.” You…
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